Data Protection Your Rights Philippines

ph 7 Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information ph 7 collects, how we use it, and the choices you have as a registered player in the Philippines. Please read this page carefully before using our platform.

Last updated: June 2025  ·  Applies to all ph 7 accounts registered in the Philippines

Platform privacy highlights

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What We Collect and Why

1. Information We Collect

Personal data gathered during registration and platform use

When you register an account on ph 7, we collect basic personal information including your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is necessary to process deposits and withdrawals securely. As you use the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All data collection on ph 7 is carried out in accordance with the Philippines Data Privacy Act of 2012 and its implementing rules and regulations.

2. How We Use Your Information

The purposes for which your data is processed

ph 7 uses the personal information we collect primarily to operate and maintain your account, process financial transactions, and deliver the sports betting and casino-style entertainment services you have signed up for. Your identity and payment data are used to comply with our legal obligations under Philippine law, including anti-money laundering requirements and responsible gaming regulations. We use technical and behavioural data to personalise your experience on the platform, such as surfacing relevant sports markets or game categories based on your activity. With your consent, we may also use your contact details to send you promotional communications about new features, special offers, or platform updates — you can opt out of these at any time by contacting [email protected]. We do not use your personal data for any purpose that is incompatible with the reasons for which it was originally collected.

3. Sharing and Disclosure

When and with whom your data may be shared

ph 7 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. In certain circumstances, we are legally required to disclose personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies, and we will comply with such lawful requests. If ph 7 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never disclose your personal information to any party without a lawful basis for doing so.

4. Data Retention and Security

How long we keep your data and how we protect it

We retain your personal data for as long as your ph 7 account remains active and for a reasonable period thereafter as required by Philippine law, including record-keeping obligations under financial and gaming regulations. Once your data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. ph 7 employs industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted between your device and our servers, access controls that limit who within our organisation can view your data, and regular security audits of our systems. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your ph 7 account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately at [email protected].

5. Your Rights as a Data Subject

What you can request regarding your personal data

Under the Philippines Data Privacy Act of 2012, you have a number of rights in relation to the personal information that ph 7 holds about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where it is no longer necessary for the purpose for which it was collected, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team at [email protected] with your request, and we will respond within the timeframe required by applicable Philippine law. We may need to verify your identity before processing certain requests to protect the security of your account.

6. Cookies and Tracking

How we use cookies on the ph 7 platform

ph 7 uses cookies and similar tracking technologies to keep you logged in to your account, remember your preferences, and analyse how the platform is used so we can continue to improve it. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytical cookies help us understand which features Filipino players use most, allowing us to prioritise improvements that matter to you. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the ph 7 platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the ph 7 platform.

Privacy Questions Answered

Quick answers to what Filipino players most often ask about data privacy on ph 7.

No — ph 7 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions, comply with Philippine legal obligations, and improve your experience on the platform. We only share data with trusted service providers who are contractually bound to keep it confidential and to use it only for the specific purpose for which it was shared. If you have any concerns about how your data is being used, you are welcome to contact our support team at [email protected] for a full explanation.

You can request a copy of the personal data ph 7 holds about you by sending an email to [email protected] with the subject line "Data Access Request" and your registered account details. We will verify your identity before processing the request to ensure your data is not disclosed to an unauthorised party. Once verified, we will provide you with a summary of the personal information we hold in a clear and accessible format within the timeframe required by the Philippines Data Privacy Act. There is no charge for making a data access request, and you may make such a request at any time.

Yes — you have the right to request the erasure or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other lawful basis for processing. However, please note that ph 7 is required by Philippine law to retain certain records — including transaction history and identity verification documents — for a specified period after account closure, even if you request deletion. We will inform you of any such legal retention obligations when processing your request. To submit a deletion request, please contact [email protected] with your account details and the specific data you would like removed.

Yes — ph 7 takes the security of your financial information very seriously. All payment data transmitted between your device and our servers is protected by SSL encryption, and we work only with reputable, regulated payment processors who maintain their own high security standards. We do not store full card numbers or sensitive payment credentials on our own servers. Your transaction history in Philippine pesos is retained securely and is accessible only to authorised ph 7 personnel and, where legally required, to relevant Philippine regulatory authorities. If you notice any suspicious transaction on your account, please contact [email protected] immediately.

Your Data, Your Trust

ph 7 is committed to keeping your personal information safe and transparent. If you have any questions about this Privacy Policy or how your data is handled, our support team is ready to help Filipino players at any time.

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